Welcome to the Depicted Solutions Pty Ltd FAQ page. Here, we address some common queries related to our real estate videography services. If you have a question that is not covered below, please feel free to contact us directly.

1. What services does Depicted Solutions Pty Ltd offer?

Depicted Solutions provides comprehensive real estate videography services, including property video production, editing, and related services to showcase your property effectively.

2. How can I book your services?

You can book our services by contacting us through our website or reaching out via phone or email. Our team will guide you through the booking process and discuss your specific requirements.

3. What information do you need from me to schedule a videography session?

To schedule a videography session, we typically need information about the property location, preferred date and time, and any specific details or features you want to highlight in the video.

4. How long does a typical videography session take?

The duration of a videography session depends on the size and complexity of the property. On average, a session can take anywhere from 1 to 3 hours. Our team will provide an estimated time frame during the booking process.

5. What is the turnaround time for receiving the final video?

Our standard turnaround time for delivering the final video is 3 days after the shooting session. However, this may vary depending on factors such as the complexity of the project and our current workload.

6. Can I request edits or changes to the video?

Yes, we understand that you may have specific preferences. We provide a reasonable number of edits to ensure the final video meets your expectations. Additional edits may be subject to an extra fee.

7. Are there any additional fees I should be aware of?

Additional fees may apply for services such as rush delivery, extensive edits beyond the agreed-upon scope, or travel expenses for locations outside our standard service area. We will discuss any potential additional fees with you before proceeding.

8. Is my personal information secure with Depicted Solutions Pty Ltd?

Yes, we take the security of your personal information seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

9. What areas does Depicted Solutions Pty Ltd serve?

While based in Victoria, Australia, we are open to servicing properties across a wider region. Please contact us to discuss your specific location, and we will do our best to accommodate your needs.